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Has Etihad Joined the Budget Airlines? A Disappointing Trip to India

Has Etihad Joined the Budget Airlines ? A Disappointing Trip to India I used to look forward to Etihad. Now, I travel for the points. For years, I looked forward to my Etihad flights on my trips to India. Despite the grueling 13 to 14-hour trek from Washington DC to Abu Dhabi , the service always felt like a cut above. However, my latest trip on the Dreamliner ( EY6 ) felt less like a premium carrier and more like a budget airline in legacy clothing. ❖ 1. Service and Dining: A Planning Deficit The inflight experience was defined by slow service and "passable" food. The most glaring issue was poor menu planning ; I was served almost the identical chicken dish for both major meals. The chicken arrived as a large, tough piece that was nearly impossible to manage on the cramped space of an economy seat tray table. The accompanying sides—a basic salad, a "sad" hard bread roll, and a modest dessert—felt like a significant downgrade from the day...

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Shashi Bellamkonda
Shashi Bellamkonda
Tech Analyst, Former CMO, marketer, blogger, and teacher sharing stories and strategies.
I write about marketing, small business, and technology — and how they shape the stories we tell. You can also find my writing on CarryOnCurry.com , Shashi.co , and MisunderstoodMarketing.com .